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Operations · Dispatch · Fleet · Field Workforce

Fleet Dispatch & Field Service Management Software for Pakistan

Create jobs, dispatch drivers and technicians, track every task in real time, and run inspections, maintenance and service requests — all from one operations platform built for Pakistani businesses.

1 PlatformJobs, fleet, dispatch & field teams
Real-timeLive tracking & status updates
100% CloudWorks on web & mobile in the field
Made for 🇵🇰Local cities, currency & support
Live Dispatch Board
  • Job #1042 · Delivery · En route
  • Job #1043 · Inspection · On site
  • Job #1044 · Maintenance · Assigned
  • Job #1045 · Service call · Completed

Delivero is more than a delivery app — it is a complete operations, dispatch, fleet and field workforce management platform for businesses across Pakistan. With the Jobs & Work Orders module you can plan, assign and track every task your mobile teams perform, from a single delivery to a full day of technician callouts. Whether you run a logistics fleet in Lahore, a maintenance crew in Karachi or a service team spread across the country, Delivero replaces scattered phone calls, WhatsApp groups and spreadsheets with one organised, real-time system.

Why teams run field operations on Delivero

Dispatch faster, keep your fleet healthy and prove every job was done — without drowning in phone calls.

Dispatch in seconds, not phone calls

Replace WhatsApp groups and spreadsheets with structured work orders. Assign the right driver or technician instantly and stop losing jobs in chat threads.

Always know where every job stands

Live status — assigned, en route, on site, completed — plus field geolocation, so dispatchers and managers get answers without making a single call.

Keep your fleet on the road

Schedule preventive maintenance, log vehicle inspections and catch issues early — fewer breakdowns, lower repair bills and safer vehicles.

Turn requests into tracked jobs

Capture service requests from customers or staff and convert them into assignable work orders with deadlines, priority and a full activity trail.

Decisions backed by data

See completion rates, response times, technician productivity and fleet costs on one dashboard — and fix bottlenecks before they cost you money.

Built for teams in the field

Drivers and technicians receive jobs, update status, upload proof and complete inspection checklists from their phone — even on the move.

Ready to dispatch smarter?

See how Delivero coordinates jobs, drivers, technicians and fleet in one place.

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Everything you need to run field operations

Work orders, driver and technician dispatch, live tracking, inspections, maintenance, service requests and analytics — in one platform.

Job & Work Order Management

Create structured work orders in seconds

Raise a job for any task — a delivery, an installation, a repair, an inspection or a callout. Add priority, deadline, location, customer details, checklists and attachments. Every work order keeps a complete history so nothing slips through the cracks and every action is accountable.

  • Custom job types for deliveries, repairs, installs & inspections
  • Priorities, due dates, locations & attachments
  • Full audit trail on every work order

Driver & Technician Dispatch

Assign the right person to the right job

Dispatch jobs to drivers and field technicians based on availability, skills and location. Reassign in a tap when plans change, balance workloads across your team, and give every field worker a clear, prioritised list of what to do next.

  • One-tap assignment & reassignment
  • Skill- and location-aware dispatching
  • Balanced workloads across the team

Live Progress Tracking

Real-time visibility from create to complete

Follow every job through its lifecycle — assigned, accepted, en route, on site and completed — with timestamps at each step. Dispatchers see the whole board at a glance and customers can be kept informed automatically.

  • Live job status & field geolocation
  • Timestamped milestones for SLAs
  • Proof of completion (photos, notes, signatures)

Vehicle Inspection Management

Standardised checks, fewer surprises

Run digital pre-trip and post-trip vehicle inspections with custom checklists. Field staff complete inspections on their phone, flag defects with photos, and automatically raise a maintenance work order when something needs attention.

  • Digital pre-trip / post-trip checklists
  • Photo-backed defect reporting
  • Auto-create maintenance jobs from failed checks

Preventive Maintenance Scheduling

Service on time, every time

Schedule maintenance by date, mileage or usage and let the system remind you before a service is due. Keep a per-vehicle service history, reduce unexpected breakdowns and extend the life of your fleet.

  • Date-, mileage- or usage-based schedules
  • Automatic service-due reminders
  • Complete per-vehicle maintenance history

Service Request Management

Every request captured and tracked

Take in service requests from customers, branches or staff through a single intake, then convert them into prioritised work orders with owners and deadlines. Nothing gets forgotten, and you can prove your response times.

  • Single intake for all service requests
  • Convert requests into assignable jobs
  • Priority, ownership & SLA tracking

Field Workforce Monitoring

See your whole field team in one view

Monitor field teams across cities — who is active, where they are, and how their jobs are progressing. Spot idle time, rebalance routes and keep large mobile workforces coordinated without endless phone calls.

  • Live team & location overview
  • Workload and idle-time visibility
  • Multi-city, multi-team coordination

Reporting & Analytics

Operational efficiency you can measure

Track completion rates, average response and resolution times, technician productivity, fleet uptime and maintenance costs. Export reports for management and use the insights to cut delays and control spend.

  • Productivity & SLA dashboards
  • Fleet uptime & maintenance cost tracking
  • Exportable management reports

How job dispatch works on Delivero

From a request to a completed, verified job — in five clear steps.

1

Create the job

Raise a work order for a delivery, repair, installation, inspection or service request — with location, priority, deadline and any checklists or attachments.

2

Assign & dispatch

Send the job to the right driver or technician based on skills, location and availability. They get it instantly on their phone.

3

Execute in the field

Field staff accept, navigate to site, update status and capture proof — photos, notes and signatures — as they work.

4

Inspect & verify

Complete inspection checklists, flag any defects, and auto-raise maintenance jobs so issues are fixed before they escalate.

5

Track & report

Watch everything live on the dashboard, measure response and completion times, and use the data to keep improving efficiency.

Built for every field-driven business in Pakistan

One dispatch and field service platform, tuned to how your industry actually works.

Logistics Companies

Coordinate pickups, deliveries and line-haul movements, dispatch drivers across routes, and keep shipment status visible end to end.

Fleet Operators

Track vehicles, run inspections, schedule preventive maintenance and cut downtime — keeping your fleet safe, compliant and on the road.

Delivery Businesses

Assign delivery jobs, monitor riders live, and keep customers updated — the same dispatch backbone that powers Delivero's own network.

Maintenance Contractors

Turn callouts into scheduled work orders, dispatch technicians with the right skills, and capture proof of work on every job.

Telecom Field Teams

Manage installations, fault repairs and site visits across regions, with checklists and live status for every field engineer.

Utility Companies

Dispatch crews for meter work, connections and repairs, prioritise emergency jobs, and track resolution times against SLAs.

Service Organizations

Any business with mobile staff — cleaning, security, equipment servicing — can capture requests, assign teams and prove completion.

Why choose Delivero over a generic work order app

Delivero is an operations platform built on the same dispatch engine that runs a live nationwide delivery network — not a generic ticket list.

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  • Purpose-built for Pakistani operations — local cities, PKR and on-the-ground support, not a generic imported tool.
  • One platform for jobs, dispatch, fleet, inspections and field teams — instead of stitching together five disconnected apps.
  • Battle-tested dispatch — the same engine that coordinates Delivero's live delivery network across the country.
  • Fast to roll out and easy for field staff to use from any phone, with no heavy training required.

Frequently asked questions

Everything about Delivero's fleet dispatch & field service management software.

What is fleet dispatch and field service management software?

It is a single platform for creating jobs (work orders), assigning them to drivers or technicians, tracking progress in real time, and managing vehicle inspections, preventive maintenance and service requests. Delivero brings all of this together so businesses in Pakistan can run field operations from one dashboard instead of phone calls and spreadsheets.

Can I assign jobs to both drivers and field technicians?

Yes. You can dispatch any work order — a delivery, a repair, an installation or an inspection — to drivers or field technicians based on their skills, location and availability, and reassign in a single tap when plans change.

Does Delivero support vehicle inspections and maintenance?

Yes. Field staff complete digital pre-trip and post-trip inspection checklists from their phones and flag defects with photos. You can schedule preventive maintenance by date, mileage or usage, get service-due reminders, and keep a full maintenance history for every vehicle.

How does live tracking work?

Every job moves through clear, timestamped statuses — assigned, accepted, en route, on site and completed — with field geolocation. Dispatchers see the whole board live, and you capture proof of completion such as photos, notes and signatures.

Can it handle service requests from customers?

Yes. Service requests from customers, branches or staff are captured in one intake and converted into prioritised work orders with owners and deadlines, so nothing is forgotten and you can prove your response times.

Which industries is it suitable for?

Logistics companies, fleet operators, delivery businesses, maintenance contractors, telecom field teams, utility companies and any service organization with mobile staff. If your team works in the field, Delivero can dispatch and track their work.

Do field staff need a special device?

No. The platform is fully cloud-based. Dispatchers work from a web dashboard and field drivers or technicians use any standard smartphone to receive jobs, update status and complete checklists.

Is it available across Pakistan?

Yes. Delivero is built for Pakistani operations and supports teams in Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad and cities nationwide, with local support and PKR-based reporting.

How quickly can we get started?

Most teams are up and running quickly. Book a free demo and our team will help you configure job types, add your fleet and field staff, and tailor inspection checklists to how you already work.

How is this different from a generic work order app?

Delivero is an operations platform, not just a ticket list. It combines work orders, driver and technician dispatch, live fleet tracking, inspections, preventive maintenance and analytics in one place — powered by the same dispatch engine that runs Delivero's delivery network.

Run your fleet and field teams from one platform

Book a free, no-obligation demo and our team will tailor Delivero's dispatch, fleet and field service tools to how your business already works.

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