How Can We Help You?

Our support team is available via WhatsApp, email, and phone — 7 days a week.

Contact Our Support Team

Multiple ways to reach us — choose what works best for you

WhatsApp Chat

Chat with our support team instantly on WhatsApp. Available 9am–11pm daily.

Chat Now

Email Support

Send us an email and we'll respond within 2–4 hours during business hours.

Email Us

Phone Support

Speak directly with our support team. Available 9am–9pm Monday to Saturday.

Call Now

Submit a Ticket

Create a support ticket and track its status. Best for account and billing issues.

Open Ticket

Common Questions

Go to My Orders in your account and click on the order. You will see the live rider location and delivery status.

Refunds for cancelled orders are processed within 3–5 working days to your original payment method.

Contact us via WhatsApp or email within 24 hours of delivery. Include your order number and photos if available.

Address changes must be made before the rider picks up your order. Contact support immediately via WhatsApp.

Yes, rescheduling is available for scheduled orders up to 2 hours before pickup time.

Visit delivero.pk/partner and fill in the registration form. Our team will then contact you.
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