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Submit a Support Ticket

We reply to every ticket by email.

Submit Ticket — Contact Us

Submitting this form will direct you to our contact page. We're working on an automated ticketing system.

Common Questions

Go to My Orders in your account and click on the order. You will see the live rider location and delivery status.

Refunds for cancelled orders are processed within 3–5 working days to your original payment method.

Contact us via WhatsApp or email within 24 hours of delivery. Include your order number and photos if available.

Address changes must be made before the rider picks up your order. Contact support immediately via WhatsApp.

Yes, rescheduling is available for scheduled orders up to 2 hours before pickup time.

Visit delivero.pk/partner and fill in the registration form. Our team will then contact you.
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